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Methods Inf Med 2021; 60(05/06): 171-179
DOI: 10.1055/s-0041-1736664
Original Article

Evaluation Metrics for Health Chatbots: A Delphi Study

Kerstin Denecke
1   School of Engineering and Computer Science, Institute for Medical Informatics, Bern University of Applied Sciences, Biel, Switzerland
,
Alaa Abd-Alrazaq
2   Division of Information and Computing Technology, College of Science and Engineering, Hamad Bin Khalifa University, Doha, Qatar
,
Mowafa Househ
2   Division of Information and Computing Technology, College of Science and Engineering, Hamad Bin Khalifa University, Doha, Qatar
,
Jim Warren
3   Faculty of Science, School of Computer Science, University of Auckland, Auckland, New Zealand
› Author Affiliations