Overcoming the language barrier in hearing- and speech rehabilitation by using multilingual conversational applications

Background In order to achieve the best possible hearing and understanding with a cochlear implant, hearing and speech therapy is necessary. In order to make treatment possible for hearing impaired people with a migration background, an alternative solution in rehabilitation is needed. The aim of the study was to evaluate six multilingual conversational apps with regard to their suitability for use in auditory speech therapy.

Methods The six most commonly used apps were evaluated in terms of availability, cost, number of languages available, accuracy of content and grammatical translation, pronunciation, ease of use and features. Translation accuracy was assessed for five languages (English, Spanish, Arabic, Turkish, Russian) by native speakers for different levels of complexity. The other categories were evaluated in terms of practicality in the therapeutic process.

Results All apps offer translations for many languages and can be used intuitively. The flow of communication is altered by waiting times for the translation. The accuracy of the translations is between 71-85% depending on the app. To compensate, it is advisable to prepare the language material with a pre-translation and have it checked by native speakers.

Summary: Multilingual conversation apps can make therapy in a foreign language much easier. Further adaptation of the software to the specific requirements of an auditory speech therapy is necessary to reach a native speaker level and to enable easy use in therapy.

Publication History

Article published online:
24 May 2022